The solution is to use a Windows disc from Dell to reinstall the operating system manually. You may have to call to order one.
I ran into some different problem. I have a dell ultrabook 14z 5423 with 32GB SSD and 500GB HDD. I created backup recovery disks initially. Suddently windows got corrupted and i this my SSD is dead. I am trying to recover through disks but it says "your hard drive size in not supported for this process it says Please use a hard drive at least GB in size". Can anyone tell me what is the resolution to it please?
Did anybody in Dell actually try this recovery in the Real World? How un-user friendly can this be?
I can't believe this is happening. The PC came with a 2 TB drive that just died. I never went past 500GB, so I purchased a 1 TB, opened it up (PLENTY OF ROOOOOOOM to install Windows as if it came out of the box from the factory) but nooooooo, I get a message saying the drive has to be at least 1863 GB in size. Really? I assume Dell is trying to Cover themselves in case somebody needs 2 TB, but why not warn that it might not fit and give the option to just reinstall Windows? Certainly, it can be detected that 1 TB is enough space to install Windows.
I'm kicking myself for spending $40 on 1TB when I could have purchased 4 TB for $100, but I don't need that much space. Now, i'll be spending the money anyway. Also, based on other comments I am not confident that a 2TB+ drive would even work, so do I go waste money on that. Sure, I can purchase and wait for the install discs, but of course the hard drive died right when I need to make a deadline.
Tried to use the Dell OS Recovery Tool (https://www.dell.com/support/contents/us/en/04/article/Product-Support/Self-support-Knowledgebase/so...) but it says there is no OS available for my PC. I assume because it was purchased Dec 2012 and either is no longer supported or was created before this tool came into existence. I am left with the only option of ordering the install discs.