c102690
1 Nickel

SAMSUNG EVO 500GB install on Dell XPS 8700 special edition desktop

Here's an issue I'm trying to resolve: Just purchased dell XPS 8700 special edition desktop with 16GB RAM, 2TB HDD, 30GB MSATA, Windows 8.1. My intention is to use a newly purchased SAMSUNG EVO 500GB SSD as boot drive and the original 2TB for storage (I do photography). Well, I got a USB 3.0 16GB flash drive and made a system restore backup. I connected the SSD as secondary drive (connected to SATA2.....original  2TB is on SATA0, DVD drive is on SATA1). I successfully cloned the 69GB (OS, applications) from the original 2TB onto the 500GB SSD. I shutdown the computer, disconnected the original 2TB (unplugged the cables) and booted up successfully from the SSD drive. Prior to first boot, I accessed the BIOS and changed the SATA operation from "RAID" to "AHCI".  I also connected the Samsung SSD to SATA 0. The OS and apps are running well. I shutdown the computer, reconnected the 2TB HDD to SATA 2 and restarted computer. I can see this 2TB HDD drive on the BIOS but not in windows. An Intel Rapid Technology popup displays a status of "Incompatible" and usage "Unknown" on both the 2TB HDD and 30GB MSATA. I really need help getting the 2TB recognized for storage of photo shoot.

thanks

16 Replies
c102690
1 Nickel

RE: SAMSUNG EVO 500GB install on Dell XPS 8700 special edition desktop

Just adding more information to my previous post.

I noticed that if I go back to the BIOS and change the SATA mode from AHCI to RAID, I can see both the Samsung 500GB SSD (boot drive/CSmiley Happy and my 2TB HDD(DSmiley Happy. However, the performance is degraded.....defeats the purpose of adding SSD. It's recommended in this forum and others to always use AHCI when adding SSD drive.

So, I changed the SATA Mode to AHCI and hoping somebody can shed some lights on what is happening here. I really need to be able to use the 2TB HDD (actually remaining 1.8TB for storage only).  I'm not sure why SATA mode was originally configured as "RAID" since I have only a single 2TB drive.....unless the 32GB MSATA is configured in a RAID with a small partition (32GB) from the 2TB HDD. I really don't care about the 32GB MSATA.....if I can find a way to disable it. Just don't want to remove from computer if I don't have to.

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happyman0409
1 Copper

RE: SAMSUNG EVO 500GB install on Dell XPS 8700 special edition desktop

could you please try to use the disk management to get the missing disk back? Good luck. 

Raid on is mainly for RST I think. 

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c102690
1 Nickel

RE: SAMSUNG EVO 500GB install on Dell XPS 8700 special edition desktop

Thanks for replying. I appreciate you.

Like I mentioned before, as long as SATA mode is set to AHCI, the drive never showed up in Windows...even in disk manager. So after further research, I leaned that SATA mode of "RAID" contains same function calls as "AHCI". So, I changed BIOS setting to "RAID', then I'm able to see the drive. I used disk manager to Create another volume (DSmiley Happy. I'm good now.

Would have loved to find out for sure from Dell XPS 8700 Special Edition owners that are configured with SSD from factory if indeed they use SATA mode=RAID.

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ymoiseyev
2 Iron

RE: SAMSUNG EVO 500GB install on Dell XPS 8700 special edition desktop

Were you able to solve your problem and make the hard drive visible? Also, were you able to bring the Intel Smart and Start Technologies back to normal? I am planning on SSD drive installation too and I am eager to learn more about your experience.

I will look forward to hearing from you,

Yuri 

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c102690
1 Nickel

RE: SAMSUNG EVO 500GB install on Dell XPS 8700 special edition desktop

Yes, I got it working.

Here's a summary of what I did:

Not sure if you're installing the SSD on A DELL XPS desktop or another model. Either way, make a backup of the existing drive using dell provided "backup and recovery". I backed mine up on a 16GB flash drive.

In my case, I installed the SAMSUNG 500GB SSD drive as second drive  (DSmiley Happy and reboot the desktop. I used the Samsung provided application to clone all partitions on the existing HDD onto the SSD. After that, I shutdown the desktop.

The boot drive from what I read needs to be connected to the first SATA connector on the motherboard. So, I unplugged the HDD (2TB) from the first SATAconnector and connected the 500GB SSD on this connector (SATA0). I left the HDD disconnected.  I successfully booted up on the SSD drive.

Note: I did not change the BIOS setting for SATA MODE. I left it at the default setting of "RAID".

Finally, I shutdown the desktop, connected the 2TB HDD on the second SATA connector on the mother board. Once I rebooted the PC, the HDD shows as drive D:

I used disk manager to reformat the 2TB. The Intel Smart Technologies shows all drives as working good.

While many people have said the BIOS needs to be changed to AHCI for SSD drive, I have found that if you plan to use regular HDD with your SSD, you will have to leave it a default value of "RAID" or the HDD will not be visible in windows.

Let me know if you need help when you do this. I can walk you through the process.

ymoiseyev
2 Iron

RE: SAMSUNG EVO 500GB install on Dell XPS 8700 special edition desktop

thanks for sharing your experience with us. It is very helpful. So after you installed a ssd drive, you did not change the BIOS settings, correct? Your BIOS settings with a new SSD Drive installed are set to IRST. Is it correct? What about Intel Rapid Start and Smart Technology are they working as well? Do you get any error messages?

many thanks,

Yuri

P.S. The reason I am asking you is that I am planning to have an SSD Drive installed as well in my Dell Inspirion 17R 1720 soon and I am gathering info on the processes. 

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c102690
1 Nickel

RE: SAMSUNG EVO 500GB install on Dell XPS 8700 special edition desktop

On my Dell XPS 8700 desktop, there are only 2 SATA MODE BIOS settings: AHCI or RAID. The default DEll settings with just the DELL 2TB HDD and 32GB MSATA was RAID. When I added the Samsung 550GB SATA, I left it on this default. I had previous changed it to AHCI but noticed when I boot onto Windows on the SSD drive, the original 2TB HDD was not visible. Since I really needed to use this HDD as my second drive, I had to go back to the BIOS and changed to default of "RAID". I did not have to do any configuration on the Intel Rapid Start. It automatically sees all drives and reports the status without error.

When I initially changed the BIOS to AHCI, the Intel Was reporting errors with status of the HDD. The only way to clear this error was to go back to the BIOS and change back to RAID.

NOTE: when you use the SATA MODE of "RAID", the SSD utility that comes with the SAMSUNG SSD drives (can't think of the name but it's used for optimizing the drive) reports error but I just ignore it.

ymoiseyev
2 Iron

RE: SAMSUNG EVO 500GB install on Dell XPS 8700 special edition desktop

many thanks for your prompt and detailed reply. Your experience is invaluable to me. My plan is to clone my hard drive and replace it with an SSD. I will let you know how it will go..

Yuri

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ymoiseyev
2 Iron

RE: SAMSUNG EVO 500GB install on Dell XPS 8700 special edition desktop

c102690,

First of all many thanks for sharing your experience of installing SSD drive onto your computer. I found it very helpful. I've got a few more questions in regards to it though.

  1. Is your computer performance better now with an SSD drive installed?
  2. Is it better than having a mechanical drive with mSATA drive that comes with a computer when you buy it?
  3. Did you change the bios settings before the cloning your hard drive or after? Or you didn't change them at all?
  4. Is it correct that you can leave the BIOS settings the same and there will be no effect on your computer performance?

Many thanks,

Yuri

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