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Seagate External HDD not detecting in USB 3.0 in Dell

I have a Seagate Backup plus 1TB HDD. I does not detect in my Dell Inspiron N4110 laptop USB 3.0, but it detects in USB 2.0 port. I have another Seagate Expansion HDD and it detects in both USB 3.0 and USB 2.0 ports.

I tried connecting it to another Dell Inspiron 7567 and it did not detect. Also connected to HP Elitebook G2 850 and it detected.

Not sure why only Backup Plus HDD is not detecting in Dell laptops?

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