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andyross63
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Slow to detect CD/DVD in Optiplex 8910

On my new Windows 10 computer (Dell Optiplex 8910), it seems to take nearly a minute from closing the CD/DVD drive, until Windows seems to actually recognize and read it. I'm not sure if this is a Win10 issue, or just a slow-to-recognize-media drive. The disk does spin up, and then spins down after about 15-20 seconds or so.

Even though this is a desktop, the drive is laptop-style, with the snap-on disk mounting, not a tray. Device Manager lists it as "HL-DT-ST DVD+-RW GU90N".

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RE: Slow to detect CD/DVD in Optiplex 8910

Hi ANDYROSS63,

Thank you for reaching out to Dell Community Forum.

Please update the BIOS and chipset drivers to the latest available version from our Dell Support site.

please click my DELL-username and send me a Private Message with the Dell Service Tag number or confirm the model number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information

DELL-Akshatha M
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