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December 10th, 2016 06:00

Slow to detect CD/DVD in Optiplex 8910

On my new Windows 10 computer (Dell Optiplex 8910), it seems to take nearly a minute from closing the CD/DVD drive, until Windows seems to actually recognize and read it. I'm not sure if this is a Win10 issue, or just a slow-to-recognize-media drive. The disk does spin up, and then spins down after about 15-20 seconds or so.

Even though this is a desktop, the drive is laptop-style, with the snap-on disk mounting, not a tray. Device Manager lists it as "HL-DT-ST DVD+-RW GU90N".

December 12th, 2016 04:00

Hi ANDYROSS63,

Thank you for reaching out to Dell Community Forum.

Please update the BIOS and chipset drivers to the latest available version from our Dell Support site.

please click my DELL-username and send me a Private Message with the Dell Service Tag number or confirm the model number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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