Cor van Dongen
1 Copper

Studio 1555 Windows 7 - system does not recognize the DVD-RW drive

After burning one CD Rom, the system no longer recognizes the drive

any CD I put in is not recognized.

is there an updated driver or soft ware that I can try

 

thanks for any assist

 

Cor

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2 Replies
7- Thorium

Re: Studio 1555 Windows 7 - system does not recognize the DVD-RW drive

Hi Cor,

I would suggest you try the old upper and lower filter trick. The procedure is found in the CD/DVD FAQ under "code 39 error". It may be necessary to reinstall your burning software after you do this.

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Cor van Dongen
1 Copper

Re: Studio 1555 Windows 7 - system does not recognize the DVD-RW drive

Thank you very much for your help.

I tried, but not successfull. Finally Dell Help desk concluded to replace my CD DVD optical drive. I expect this today or tomorrow.

 

Cor

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