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March 6th, 2010 12:00

TEAC-DVD-RWDV-W58E# EXPERION 4600 SERIES

My disk drive has disappeared from the list of devices on "My Computer"

On checking the "Device Manager" it shows a "conflict"(yellow exclamation point)

The Performance Maintenance states>"Windows cannot load service driver (code39)

I have carried out  a "Diagnostics" check & the CD-RW works fine & passes all checks .but still no disk drive shown or operating in list of devices 

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34.2K Posts

March 6th, 2010 13:00

Hi, Rob:

I assume you have an Inspiron 4600. The procedure for fixing a "code 39" error can be found in the CD/DVD FAQ (link below).

Good luck!

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