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Targeted Read Test Failed (Error code: WHD20-5AF)
I'm using DELL Inspiron N5110 Laptop. My hard drive model is: SAMSUNG HM500JJ ATA Device.
When I run a hardware test from Dell Support Center. It showed the following error: Targeted Read Test Failed (Error code: WHD20-5AF)
Please help me to find a solution.
Details:
| Targeted Read Test | ||
| Test Started | 18-Sep-11 5:27:03 PM | |
| Error Message: | Error while reading sector 54241994. | 18-Sep-11 5:27:05 PM |
| Error Message: | Error while reading sector 54241996. | 18-Sep-11 5:27:07 PM |
| Error Message: | Error while reading sector 54241993. | 18-Sep-11 5:27:09 PM |
| Error Message: | Error while reading sector 54241995. | 18-Sep-11 5:27:10 PM |
| Error Message: | Error while reading sector 54241992. | 18-Sep-11 5:27:12 PM |
| Error Message: | The test has encountered its limit of 5 sector errors. Testing will not continue. | 18-Sep-11 5:27:12 PM |
| Test Finished: | Failed (Error code: WHD20-5AF) | 18-Sep-11 5:27:17 PM |
shesagordie
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September 18th, 2011 14:00
Siyam010
Error 2000-0146 indicates a failed/failing hard drive or bad drive sector.
Basically, this means your hard drive will need to be replaced.
Bev.
osprey4
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September 18th, 2011 07:00
Hi Siyam10,
First thing, of course, is to make sure your important files are backed up.
Second, please run the Dell diagnostics on your hard drive. I've got a link to the procedure below. Use the option to run the test from your Dell drivers and utilities disc.
Siyam010
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September 18th, 2011 10:00
Thank You for your reply, When I run Dell diagnostics hard drive test, an error occurred.
Error Code: 2000-01 46
Validation: 55646
Please help me to solve this problem.
Siyam010
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September 19th, 2011 00:00
Thank You for your reply. I bought my laptop 3months ago & I use it carefully. I am surprised to see my hard drive error. Dell should use long lasting parts in their product.
osprey4
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September 19th, 2011 05:00
Hi Siyam010,
Hard drives of all types can fail without warning at any time. You are fortunate that your received a warning before there was a complete failure.
shesagordie
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September 19th, 2011 08:00
Bev.
Siyam010
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September 19th, 2011 09:00
Thanks osprey4 & shesagordie.
I'm from Bangladesh. In our country there is no DELL service center, only there are some Dell Partners. This laptop was imported from Malaysia. I will take my laptop to the seller. But I don't think he will send it back to Malaysia or replace the hard disk. They are providing only some servicing warranty but not replacing. So I'm worried about my laptop :( How can I get help from original DELL servicing center? My web account showing me that I've a international warranty valid until 28-Jun-12.
osama.chishty
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July 14th, 2017 09:00
I am having same issue with failed error code whd20-49w i windows boot normally but it getting so slow things getting stuck and hard to play any games,
ejn63
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July 14th, 2017 11:00
The hard drive is failing - replace it with a new one.