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jeepgirl4x4
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Trouble Installing Secondary Hard Drive Dell Dimension 2400

Hello everyone, I'm sort of a newbie in computer software/hardware upgrading....and having some problems, my computer does not recognize the new/secondary hard drive I'm trying to install...so here it goes.
 
---Computer Specs: Dell Dimension 2400 , OS : Windows XP
  Old hard drive: Seagate Barracude 40 GB ATA/100 (I want to keep this one as my master drive because my OS is on it, I want too boot from it as well)
  New Hard drive: Western Digital 80GB (I'm not sure if it's an ATA or what, Dell didn't send any directions whatsoever with it)
 
Heres the problem: I bought a mounting bracket to install a second hard drive on my dimension 2400, attached it, hooked up the Ribbon cables as directed, and used the Cable Select settings on both drives....unfortunately, upon starting the computer with the second drive installed, it has error message "Primary Drive 0 Not Found." I tried to reboot again just to see the same error message. It's not detecting my primary (master) drive...but it's all hooked correctly, I've double-triple-many times checked the ribbon cables to see if they're set properly...and they're all secure.
Now of course when I go back and just use the old ribbon cable to hook my master/older hard drive to the computer without the secondary drive hooked up , windows boots right up and detects it.
I'm not very familiar with BIOS...so I'd rather leave it well enough alone...although I've fiddled with the hard drive detection settings in it to "auto" but it still doesn't recognize the new secondary hard drive.
 
Some help would be greatly appreciated! (Remember to be clear in direction, I'm a stupid newbie.)
 
Smiley Happy              --jeepgirl4x4
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shesagordie
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Re: Trouble Installing Secondary Hard Drive Dell Dimension 2400

jeepgirl4x4
 
There are no instructions for installing a second EIDE hard drive in a D-2400, but as the D-4600 has the same case and chassis, you can use the D-4600 instructions for the physical installation.  Set the second hard drive's jumpers to "Cable Select" and connect it to the middle connecor on the cable,
<ADMIN NOTE: Broken link has been removed from this post by Dell>

After installation, check the setup, that the second drive is enabled [Auto] and In order for windows to recognize the second hard drive, it must be partitioned and formatted.   These are generic instructions for installing an additional hard drive using Windows XP Disk Management, they are by Seagate, but apply to all brands.

Bev.

 


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jeepgirl4x4
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Re: Trouble Installing Secondary Hard Drive Dell Dimension 2400

Thanks Bev! I will try this method...if it doesn't work then I don't know what I'll do. I'm pretty sure it's not safe to keep plugging in and plugging out the power chords and ribbon cables all the time...but I'll do whatever it takes.
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jeepgirl4x4
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Re: Trouble Installing Secondary Hard Drive Dell Dimension 2400

Update: Okay. Followed the directions to a T....set both hard drives as "Cable select", and still....it doesn't recognize the new hard drive at start up.
 
Anyone else with a dimension 2400 having the same problem installing a second additional drive??
I'm getting very frustrated here... Smiley Mad
 
 
 
2nd Edit: Did a little bit more googling research and look at the specs of my old drive compared to the new one....
My old drive is an ATA....where as in the new drive is an EIDE....
Are they compatible with each other? If not, that may be where my problem is...

Message Edited by jeepgirl4x4 on 04-13-200602:28 AM

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shesagordie
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Re: Trouble Installing Secondary Hard Drive Dell Dimension 2400

jeepgirl4x4
 
EIDE and ATA are compatible to each other.
 
Have you checked the setup [BIOS] that the second hard drive is to auto [on]?
 
That the primary hard drive with XP is connected to the end of the cable and the new hard drive to the mddle connector?
 
Then try clearing the NVRAM,

 
Bev.
 
 

 


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jeepgirl4x4
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Re: Trouble Installing Secondary Hard Drive Dell Dimension 2400

Yep, the ribbon cable is connected as directed...the ribbon cable came with the bracket I purchased thru iResolved, so I know it's the right cable. What is going on here??
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shesagordie
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Re: Trouble Installing Secondary Hard Drive Dell Dimension 2400

jeepgirl4x4
 
The primary Drive 1: is set to Auto, in the setup?
 
Try clearing the NVRAM.
 
 
Bev.

 


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jeepgirl4x4
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Re: Trouble Installing Secondary Hard Drive Dell Dimension 2400

Followed all the directions above. Still, no response from the new second drive. I keep pulling out the ribbon cables....turning the computer back on, etc.
This is extremely frustrating for me. I have a strong feeling I'm not using the right ribbon cable, the original cable that came with my 1 hard drive works, I noticed they're different from the newer one I recieved from iResolve...the old ribbon cable that came with my dell has the pin right in the center blocked off...where as in the new cable, the center pin is not blocked. I dunno...other than that they both look the same.....I also know that the new hard drive can't possibly be a failed hard drive because it's brand spanking new.
 
I'm about a cats hair away from just giving up at this point. Thanks so much for the help anyway. Smiley Sad
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Re: Trouble Installing Secondary Hard Drive Dell Dimension 2400

Where did you buy a mount that allows you to add a second hard drive?  I was gonna add one to my daughter's 2400 this afternoon and found that there is only a single drive mount.  I'd like to either get an add-on or a two-drive mount, whichever is available.

Thanks in advance,

Howard

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Kurt459
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Re: Trouble Installing Secondary Hard Drive Dell Dimension 2400

This post is rather dated, but the brackets are still available for some older Dimension models:

http://www.iresolved.com/index.htm

 

Kurt

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