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December 9th, 2011 14:00

Windows 7 won't read my music files from my windows xp external hard drive

Windows 7  won't read my music files from my windows xp external hard drive. What can I did to remedy this problem??

6 Posts

December 9th, 2011 15:00

My bad, I have Vista, not XP if that makes a differance. Still the same problem.

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34.2K Posts

December 9th, 2011 17:00

Hi Drvr101,

First, it would be helpful if you provided the model of your Dell.

Can you explain what happens when you plug in your external drive? If you open My Computer, do you see a drive letter for the external drive? If you right click the drive and select Explore, do you see folders and files?

6 Posts

December 9th, 2011 19:00

It says inspiron on the front, but I am plugging in an external drive into a laptop with win 7 on it and I don't have the laptop with me so I can't tell you the brand. I see all the folders on my dell, but on the laptop it only shows the ones that were put on it with the lap top. Not the ones that I put on it with my dell.

4 Operator

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34.2K Posts

December 10th, 2011 05:00

Go to Google or your favorite search engine, and do a search for "how to take ownership" for Win 7. That's the information you need.

Good luck with the new system!

6 Posts

December 10th, 2011 13:00

Thank you, I'll try.

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