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January 28th, 2015 07:00

XPS 15z CD/DVD has stopped working

The eject button has not worked for quite sometime. In the last couple of weeks it has stopped reading disks altogether - the drive spins and then nothing happens. Even if I go into the disk menu and click on what I want, it doesn't work. It just sits there. Any thoughts?

10 Elder

 • 

46K Posts

January 28th, 2015 08:00

The eject button has not worked for quite sometime. In the last couple of weeks it has stopped reading disks altogether - the drive spins and then nothing happens. Even if I go into the disk menu and click on what I want, it doesn't work. It just sits there. Any thoughts?

KRosenhamer

You need to replace the CD/DVD drive, it's failed.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

http://www.mydvddrives.com/replacement-for-dell-xps-15z-sata-slot-cd-dvdrwrom-drive-50962?gclid=CKCVztOSt8MCFY-JaQodyU8A4Q

Bev.

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