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blu ray BH20N SATA HH 6X BD-RE
My Blu Ray Drive Doesn't Work Since Iv'e Upgraded To Windows 8. Bios Recognize The Drive But, My Computer Does Not See It. I Have A 435mt XPS. Can Someone Help Me Locate A Driver For Windows 8? Or, Is This Drive Compatible With Windows 8?
robwejam
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November 27th, 2012 15:00
I Ran The Microsoft Fixit And It Did Not Find The Drive. It's Suggesting That I Explore More Options. I Don't Know What To do... Thanks You For Your Help!
Dell-Rajesh R
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November 27th, 2012 15:00
Hi robwejam,
Follow below steps which can resolve the issue:
Close any DVD or Burning Software. These programs may be attempting to use the drive, which keeps Windows from accessing the disc. Programs to look for include:
Run Microsoft fixit on the computer for Blu-ray drive.
Also, update Blu-ray drive firmware on the computer.
Awaiting your response!
osprey4
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4 Operator
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34.2K Posts
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November 28th, 2012 04:00
Hi Robwejam,
Please run the Dell diagnostics on your BD drive.