jetrow
1 Copper

can't play or burn with my dell latitude D600 dvd drive

Hi, i'm new here. I have a dell latitude d600 notebook and been having problems playing and burning cds, dvds. It doesn't even recognise the discs and I am hoping the drive isn't Knackered. I was told doing a firmware update might sort this out. I went to the dell website and found out that there are many firmware updates available and wondering which one to go for. Any assistance would be appreciated as I am a complete noob in all this, thank you.
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13 Replies
Skybird
5 Iridium

Re: can't play or burn with my dell latitude D600 dvd drive

Look in the Device Manager .........

Start | Control Panel | System in classic view | Hardware tab | Device Manager

Click on the (+) next to DVD/CD-ROM drives.  This will reveal the Brand and Model of
drive.  Please post that.
 
Look in My Computer.  Is the drive present there.
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jetrow
1 Copper

Re: can't play or burn with my dell latitude D600 dvd drive

SAMSUNG CDRW/DVD SN-324F
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Skybird
5 Iridium

Re: can't play or burn with my dell latitude D600 dvd drive

Look in My Computer.  Is the drive present there.
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jetrow
1 Copper

Re: can't play or burn with my dell latitude D600 dvd drive

yeah the drive is there
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Skybird
5 Iridium

Re: can't play or burn with my dell latitude D600 dvd drive

There is a Firmware issue for this drive here ..........

However, I would recommend running the Dell Diagnostics for the drive.
The Diagnostics may be on your system by pressing F12 during the startup.
Otherwise, it is on the Dell resouce disc that came with the system, but
because of the problem, you may not be able to boot with it.  If not, try
the Firmware.
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jetrow
1 Copper

Re: can't play or burn with my dell latitude D600 dvd drive

thanks for all the help, I've downloaded the firmware. How do install i see there are like 4 files; the read me files, autoexc ms-dos batch file and the bin file. Don't know which one two chose. 
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Skybird
5 Iridium

Re: can't play or burn with my dell latitude D600 dvd drive

Personnally, I do not think the Firmware will help.  Were you able to run
the Diagnostics?
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jetrow
1 Copper

Re: can't play or burn with my dell latitude D600 dvd drive

yeah I did that but at a particular time it asked me to load the cd which I don't have. I also tried installing the autoexe (msdos) but a screen just flashed for like a sec and disapperared then nothing. Any other suggestions? thanks again for the help. 
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Skybird
5 Iridium

Re: can't play or burn with my dell latitude D600 dvd drive

If it asked for the CD during the test, it was referring to any
Data disk so it could perform the read test. 
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