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betterhay
1 Copper

cd/dvd burner will not burn anything

I am running the inspiron 1720 and use windows media player and I have tried nero burner to make a audio cd which I have made in the past and the burner will go through the process and when it finishes it just states did not burn.  I have updated the driver from the dell website and now am stuck and need this problem fixed.

Thanks

David

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9 Replies
8 Krypton

Re: cd/dvd burner will not burn anything

Hi David,

Nero should have gnerated an error log. Please post that.

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betterhay
1 Copper

Re: cd/dvd burner will not burn anything

here is the end of a report that I just tried to burn.

Thanks

08:37:17 #936 SectorVerify 20 File Cdrdrv.cpp, Line 11816
 Read errors from sector 0 to 890
 
08:37:17 #937 CDR -1222 File Writer.cpp, Line 209
 Verification aborted, too many errors
 E: Optiarc DVD+-RW AD-5560A
 
08:37:17 #938 TRANSFER -50 File ThreadedTransfer.cpp, Line 1222
 
08:37:17 #939 PHASE 81 File dlgbrnst.cpp, Line 1827
 Data verification failed
 
08:37:17 #940 Text 0 File AudioCompilationImpl.cpp, Line 863
 DRM: DRM burn session terminated.
 
08:37:17 #941 Text 0 File AudioCompilationImpl.cpp, Line 892
 DRM: Closing entire DRM handling. Bye.
 
08:37:17 #942 Text 0 File SCSIPTICommands.cpp, Line 301
 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
 
08:37:17 #943 Text 0 File Cdrdrv.cpp, Line 11882
 DriveLocker: UnLockVolume completed
 
08:37:17 #944 Text 0 File SCSIPTICommands.cpp, Line 464
 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

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8 Krypton

Re: cd/dvd burner will not burn anything

What's the media?

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betterhay
1 Copper

Re: cd/dvd burner will not burn anything

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8 Krypton

Re: cd/dvd burner will not burn anything

media means brand and type of disc

 

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betterhay
1 Copper

Re: cd/dvd burner will not burn anything

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8 Krypton

Re: cd/dvd burner will not burn anything

sounds like your drive's laser might have gone bad

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Draog
1 Copper

Re: cd/dvd burner will not burn anything

Hey, am having a similar problem.

I am using an XPS M1730 Windows Vista 32Bit.

My Disk drive is having a hard time reading and burning almost anything.

When I put a game disk in it or any other disk it doesnt read it, even if it is scratch free. The same as brand new empty discs.

The disks I usually ude for burning are Verbatim CD-R, sony CD-R audio, Verbatim DVD+R DL, Sony DVD-R. There are many version of those discs though like Verbatim CD-R Azo, Verbatim CD-R Printable etc. I don't know if it really makes a difference.

If I get lucky to read a disc and try to burn it, It does same thing. At the end of the burn process in Nero, it says burning fail. The disk might play in the car audio but there might be some faults like track skipping and bad quality. Regarding data and other media, disc is not readable at all. DVD movie backups, it skips scenes. That is if i get lucky and get it to read and burn. which is getting even rarely now in past 2 months.

I ran the Dell support Center, PC Check up and Ran a test of my disk driver. It passed the tests I picked for it. CDR and DVDR tests read and write.

When I use the same disks I used for the test, to play a game or burn doesnt read the disk.

Any advice?

 

My warranty doesnt end untill 27/07/2011. I leave in Cyprus and Dell's authorised distributor in Cyprus, is Nextech where I purchased my XPS from.

 

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8 Krypton

Re: cd/dvd burner will not burn anything

contact Dell for replacement drive

 

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