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cd/dvd burner will not burn anything
I am running the inspiron 1720 and use windows media player and I have tried nero burner to make a audio cd which I have made in the past and the burner will go through the process and when it finishes it just states did not burn. I have updated the driver from the dell website and now am stuck and need this problem fixed.
Thanks
David
betterhay
4 Posts
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February 27th, 2011 06:00
here is the end of a report that I just tried to burn.
Thanks
08:37:17 #936 SectorVerify 20 File Cdrdrv.cpp, Line 11816
Read errors from sector 0 to 890
08:37:17 #937 CDR -1222 File Writer.cpp, Line 209
Verification aborted, too many errors
E: Optiarc DVD+-RW AD-5560A
08:37:17 #938 TRANSFER -50 File ThreadedTransfer.cpp, Line 1222
08:37:17 #939 PHASE 81 File dlgbrnst.cpp, Line 1827
Data verification failed
08:37:17 #940 Text 0 File AudioCompilationImpl.cpp, Line 863
DRM: DRM burn session terminated.
08:37:17 #941 Text 0 File AudioCompilationImpl.cpp, Line 892
DRM: Closing entire DRM handling. Bye.
08:37:17 #942 Text 0 File SCSIPTICommands.cpp, Line 301
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
08:37:17 #943 Text 0 File Cdrdrv.cpp, Line 11882
DriveLocker: UnLockVolume completed
08:37:17 #944 Text 0 File SCSIPTICommands.cpp, Line 464
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
osprey4
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February 27th, 2011 06:00
Hi David,
Nero should have gnerated an error log. Please post that.
osprey4
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February 28th, 2011 04:00
What's the media?
betterhay
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February 28th, 2011 04:00
music, photo's, anything it does not matter it will not burn anything.
ieee488
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February 28th, 2011 06:00
media means brand and type of disc
betterhay
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February 28th, 2011 08:00
sony cd-r and sony cd-rw 700mb disk.
ieee488
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February 28th, 2011 13:00
sounds like your drive's laser might have gone bad
Draog
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March 1st, 2011 15:00
Hey, am having a similar problem.
I am using an XPS M1730 Windows Vista 32Bit.
My Disk drive is having a hard time reading and burning almost anything.
When I put a game disk in it or any other disk it doesnt read it, even if it is scratch free. The same as brand new empty discs.
The disks I usually ude for burning are Verbatim CD-R, sony CD-R audio, Verbatim DVD+R DL, Sony DVD-R. There are many version of those discs though like Verbatim CD-R Azo, Verbatim CD-R Printable etc. I don't know if it really makes a difference.
If I get lucky to read a disc and try to burn it, It does same thing. At the end of the burn process in Nero, it says burning fail. The disk might play in the car audio but there might be some faults like track skipping and bad quality. Regarding data and other media, disc is not readable at all. DVD movie backups, it skips scenes. That is if i get lucky and get it to read and burn. which is getting even rarely now in past 2 months.
I ran the Dell support Center, PC Check up and Ran a test of my disk driver. It passed the tests I picked for it. CDR and DVDR tests read and write.
When I use the same disks I used for the test, to play a game or burn doesnt read the disk.
Any advice?
My warranty doesnt end untill 27/07/2011. I leave in Cyprus and Dell's authorised distributor in Cyprus, is Nextech where I purchased my XPS from.
ieee488
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March 1st, 2011 16:00
contact Dell for replacement drive