Highlighted
dmcouch
1 Copper

dell studio hybrid 140g cd/dvd not working

my studio hybrid 140g will not accept cd takes it about 90% in the spits it back out why is this?

0 Kudos
1 Reply
8 Krypton

Re: dell studio hybrid 140g cd/dvd not working

Hi dmcouch,

This could be a problem with the drive itself. What I want you to do is perform the Dell diagnostics on your DVD drive. To test your CD/DVD drive from the utility partition:
1. Reboot your system. When you see the Dell logo, hit F12 to enter the boot menu.
2. Select Boot to utility partition or Diagnostics.
3. Select Test System.
4. Select Custom Test.
5. Use the arrow keys or mouse to select your CD/DVD drive.
6. Insert a CD or DVD.
7. Click Run Tests.
8. Write down any error messages.

0 Kudos