"The selected drive is not capable of writing, if you have several CD/DVD drives try using another drive, otherwise you may need to install a CD/DVD writer."
I have not expected to find only DVD reader not capable of writing in this laptop. emoticon.Sad.title
I understand that I need to buy a DVD-R/W and install it instead of the current DVD-ROM drive.
I have the same problem, what should I do. I have latitude E6430; and DVD-Rom is not recognizing only blank cd/dvd(s).
I tried DVDs in another laptop and they just work fine there. I checked all service issues and also run troubleshooter. I also tried to play DVD in Ubuntu but nothing happens.
How to send a service tag in private. There is no option in this replying section.