What is your current SCOS version running on your SC8000? Do you have secure console enabled on your SC8000? If you do, I am sending you a private message and if you can send me your controller serial# so that I can look at your system. Here is the link on how to enable secure console if you need it. https://dell.to/2Y8UD6P
Please let us know if you have any other questions.
Thanks for responding.
OS version is 18.104.22.168 on the SC8000. I will send you a private message for further interaction.