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Error when launching StorageScope from Controlcenter after applying UB12

Good day, After applying UB12 I receive the following error when launching Sscope from ControlCenter:

Error Code: 502 Proxy Error. The specified Secure Sockets Layer (SSL) port is not allowed. Forefront TMG is not configured to allow SSL requests from this port. Most Web browsers use port 443 for SSL requests. (12204).

I know I need to fix something somewhere but what? 8^)

Tnx and enjoy the rest of the day!

Rista

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Re: Error when launching StorageScope from Controlcenter after applying UB12

Hi Rista,

1) Can StorageScope be launched manually (https://<storagescope_IP>:30002/srm) from a browser as opposed to launching it direclty via ControlCenter Console?

2) The \ECC\tomcat\webapps\srm\logs\STS_Application.log and \ECC\tomcat\logs\Tomcat_SystemOut.log need to be investigated for any possible errors.

Regards,

Séamus Coffey

EMC Customer Support Services

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Re: Error when launching StorageScope from Controlcenter after applying UB12

Hi Seamus

Jip, I can launch it that way and everyting seems fine there, ETL ran etc. I'll have a look at the logs and see what errors are logged.

Tnx and enjoy the rest of your day!

Rista

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Re: Error when launching StorageScope from Controlcenter after applying UB12

Hi Rista,

Review KB emc301546 

This issue can be caused by Microsoft Internet Security and Acceleration (ISA) Server software not being configured to allow SSL requests to/from the 30002 port that StorageScope uses for GUI/query transformation.

Regards

Conor

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