Unsolved
2 Posts
0
2369
Need Help Accessing the Training Videos
Hello Team,
Greetings for the Day!
I enrolled in E20-007 Data Science and Big Data Analytics Exam – Associate certification track and was trying to access the learning videos. But, the videos are not getting played and a pop up for MS Silver light installation shows up every time. I already have the required silver light installed on my system and have been using IE/Firefox to go over the videos but not sure what other settings is required to actually have that videos play on the web pages.
Any suggestion/help in this regard is much appreciated.
Thank you,
unique121
2 Posts
0
May 8th, 2018 12:00
I was able to resolve the issue with the help of a technical document shared by educationsupport@emc.com
Thank You,
Anup Yelamali
KEHutchinson
633 Posts
0
May 8th, 2018 12:00
Hello Anup,
Please open a Support Ticket for help with this issue: http://emc.force.com/EducationSupport/edservices_case_creation?type=Technical%20Support&selectedLanguage=English
S_Mill
4 Posts
0
May 21st, 2020 13:00
My friend also had a problem with videos that didn't play and he did the same like you and it began to work.
NSDame
Community Manager
Community Manager
•
478 Posts
0
May 22nd, 2020 05:00
Hello S-Mill,
Could you please go to
http://emc.force.com/EducationSupport
"Technical" -> CaseSubtyp: Technical Support -> Request Type: I cannot access/download the supporting material
Thank you,
Naomi
#IWork4Dell