SupportAssist Enterprise

Last reply by 01-21-2019 Unsolved
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2 Bronze

Dell support assistant is not installing

When I opened the app it informed about a new version and the update began. But it is stuck at the screen below.

 PS: I can't find a way to upload the screenshot. believe me ,it is stuck for hours.

Replies (2)
5 Rhenium

I am having the same problem. I have spent hours researching this problem with no solution as yet.  

Forum Member Since 2001

2 Bronze

Hi, all -


SupportAssist will not install.


Message,  "We ran into an unexpected problem."

"Suggest you restart your computer and try again."


Well, I've done that many times. No help!


Can someone please provide a workaround? 


Or, maybe a Dell Tech can call me and walk me through

the proper installation procedure?


Thanks . . .

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