SupportAssist Enterprise

Last reply by 04-06-2022 Unsolved
Start a Discussion
2 Bronze
2 Bronze

SMTP connection fails every night

Overnight, the SMTP connection fails.  I go into the gateway and check the configuration.  I run "test connection" and it fails.  The settings are correct, but the password field appears short, only *****.  I input the password, run test connection, and it passes.  I save the configuration, only to have to fail again overnight.  Why doesn't the application save the password correctly?

Reply (1)
2 Bronze
2 Bronze

I might add, it still is able to send out email alerts to me telling me the SMTP gateway connection fails.  Real derp stuff going on.

Latest Solutions
Top Contributor