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April 9th, 2021 17:00

Dell SupportAssist ver 3.8.1 Failing To Open

Hello Friends:

SupportAssist application (ver. 3.8.1) is failing to open, all of a sudden. Upon launching, the black screen hovers for a few minutes, eventually displaying the message:

"We ran into an unexpected Issue with Support Assist. Restart your PC and try again later."

I re-started my PC, and made additional attempts to launch the application, which it failed again, exhibiting the same failure message.

Man, I hate this!

 

 

 

My system:

Alienware Aurora R7- i7-8700K 3.70Ghz; 16.0GB RAM; Windows 10-Pro 64; Seagate FireCuda 510 M.2 PCIe NVMe SSD 1TB; nVidia GeForce GTX-1080; Dell U2720Q monitor

42 Posts

April 9th, 2021 20:00

okay, after re-starting my PC four or five times now, SupportAssist (ver 3.8.1) appears to be functioning properly now.

 

 

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