When I go to the support page for the XPS 27, it recommends that I download Support Assist. But when I download it, and click on it, I get a Windows error message saying it cannot find the specified file, or that it does not exist. The same thing happens if I go directly to the Support Assist download page. The download exe does appear on my computer, but apparently it does not contain a real file. Can anybody provide insight on this issue? Thank you.