3 Argentum

Dell support assist wants to update Bios to 1.0.15

New XPS 8920 arrived last week. Current Bios 1.0.12. So far all is good. Support Assist notifying me to update Bios to 1.0.15. Anyone have problems after this update? 

Thanks

 

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7 Replies
5 Tungsten

Re: Dell support assist wants to update Bios to 1.0.15

You could read this thread: https://www.dell.com/community/XPS-Desktops/XPS-8920-BIOS-1-0-14-Front-I-O-cable-failure-message/td-...

The thread is mainly about the problem with version 1.0.14 but in the end version 1.0.15 seemed to fix the problems for everyone. 

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3 Argentum

Re: Dell support assist wants to update Bios to 1.0.15

Vic384

Thanks for the info, much appreciated

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3 Argentum

Updated Bios but Support Assist keeps saying ready to install

Updated Bios to 1.0.15 on my XPS 8920. Support Assist says install was successful and to reboot. I did a restart but keep getting the same message to install Bios update. Do I need to power down completely and then restart? 

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8 Krypton

Re: Updated Bios but Support Assist keeps saying ready to install

Do you have the latest version of the Support Assistant?  I saw a similar problem on another model and updating to the latest version fixed that problem.

http://www.dell.com/support/home/us/en/19/product-support/product/xps-8920-desktop/drivers



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with Gigabyte Designare Z390,  i7 8700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.6 Pro Recordng Studio Software.

Dell S2719DGF Monitor

Member of Nashville based R.O.P.E.

3 Argentum

Re: Updated Bios but Support Assist keeps saying ready to install

I checked and do have the most recent version. Support Assist was trying to install but the Bios needs manual installation. I did a system recheck online at the link you supplied, saved the download to the desktop, held my breath while it installed and it worked. You pointed me in the right direction. Thank you very much!

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8 Krypton

Re: Updated Bios but Support Assist keeps saying ready to install

Great.  Glad I helped. Thanks for the Kudo.



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with Gigabyte Designare Z390,  i7 8700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.6 Pro Recordng Studio Software.

Dell S2719DGF Monitor

Member of Nashville based R.O.P.E.

0 Kudos
1 Copper

Re: Updated Bios but Support Assist keeps saying ready to in

I had the same issue with a BIOS update from a SupportAssist nag.  I successfully completed the manual BIOS update from the support.dell.com web site but I'm still getting the nag from the SupportAssist.  Has anyone figured out how to remove the BIOS update nag from SupportAssist?

 

Thanks...Steve

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