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May 18th, 2019 15:00

SA, 17 R5, warranty expiring?

Support assist is showing a message that it will expire in x days but I have extended my warranty for another 2 years. Why is this message showing?

Moderator

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3.2K Posts

May 21st, 2019 00:00

Hi,

Faillure found you did not extend all Sericeoptions so after ending of the not extended Service the error message will disapear.

regards Martin

Moderator

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3.2K Posts

May 20th, 2019 02:00

Hi,

is your new Warrenty correct listed at the Dell Webpage?

regards Martin

May 20th, 2019 03:00

Yes. When I log in to my account on the dell website, it says the premium warranty expires in June 2022

Moderator

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3.2K Posts

May 20th, 2019 06:00

Hi,

please send me a PM with your TAG and screenshot from Webpage and SupportAsisst.

regards Martin

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