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June 24th, 2020 14:00

Support Assist fails to install critical update Dell Vostro 3671/2471 and Inspirion 3671/3471 System Bios update

I have been trying to do this update for a few weeks now. After about an hour of "installing" It will say it successfully updated and requires a restart or that it failed. After the restart on a "succesful install" support assist will come up again saying it needs the same "critical update.

 

I am running an Inspirion 3671 with window 10.

Any suggestions?

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25.1K Posts

June 25th, 2020 07:00

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.

2 Posts

June 26th, 2020 13:00

Doing the update through Dell update instead of support assist seems to have resolved the bios update issue.

3 Posts

July 1st, 2020 04:00

Had a similar case, driver install went in a loop. Was fixed by Assistant reinstall.

5 Posts

August 6th, 2020 15:00

I'm having the same problem with it just stuck for over an hour at Please wait while we download and install drivers, installing updates 1 of 1...*

Can I just cancel it? Or how long do I wait? 

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