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1 Copper

Support Assist fails to install critical update Dell Vostro 3671/2471 and Inspirion 3671/3471 System Bios update

I have been trying to do this update for a few weeks now. After about an hour of "installing" It will say it successfully updated and requires a restart or that it failed. After the restart on a "succesful install" support assist will come up again saying it needs the same "critical update.

 

I am running an Inspirion 3671 with window 10.

Any suggestions?

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Moderator
Moderator

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.


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1 Copper

Doing the update through Dell update instead of support assist seems to have resolved the bios update issue.

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2 Bronze

Had a similar case, driver install went in a loop. Was fixed by Assistant reinstall.

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