When I open SupportAssist it locks up and it puts that it does not responding, some solution? I've been waiting for a while to it open and nothing
Same here
Same thing here.. started this week. Tried fix below but still having the same issue.
Why isn't Dell responding in some way????
also having this problem. Support assist window freezes on loading, when when I close it, it gives the error "Supportassist UI not responding"
Rebooting does not fix this problem either.
same problem here... dell inspirion 7577... it worked before but stopped after the latest windows update i guess... pls help...
Mine started freezing on launch. Went to C:\Program Files\Dell\SupportAssistAgent\bin\Resources\New-Dell-Logo-White-Small.png and deleted -Small. Should look like New-Dell-Logo-White.png.
Working now.
Had the same issue. Thanks this worked.
Renaming C:\Program Files\Dell\SupportAssistAgent\bin\Resources\New-Dell-Logo-White-Small.png to New-Dell-Logo-White.png worked for me. Thanks!
This worked for me.
Renaming C:\Program Files\Dell\SupportAssistAgent\bin\Resources\New-Dell-Logo-White-Small.png to New-Dell-Logo-White.png
But someone should explain why a simple misnamed file can cause an entire vital application to freeze and be totally unusable.
Thx~
It works for me.
