My Resources folder did not have the New-Dell-Logo-White.png file (the larger one). Renaming/deleting the New-Dell-Logo-White-Small.png wasn´t working so i renamed that to New-Dell-Logo-White.png and worked.
The fix worked renaming the logo PNG file. Dell should be embarrassed and it makes me wonder about the quality of Dell products. This should not have gotten through QA and testing, and should also be fixed by now. Wow.
This worked for me. Kinda sad and scary that such a little thing slipped by the QA people and caused so many problems for so many people, but it was an easy fix once I knew what needed to be done.
This worked for me. Thanks to k handzik for finding.
Running Windows 10 64 bit.
Renaming C:\Program Files\Dell\SupportAssistAgent\bin\Resources\New-Dell-Logo-White-Small.png to New-Dell-Logo-White.png
My Resources folder already has a New-Dell-Logo-White.png file (a larger icon file) and the New-Dell-Logo-White-Small.png
Renaming the file doesn't work. Deleting the original file and renaming the -Small file doesn't work. Nothing works for me.
I have been trying for two days been to the support center and it tells me I have the most recent down loads. When I run trouble shoot I get incompatible program not fixed, and SupportAssistinstaller is incompatible also not fixed.