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May 24th, 2022 06:00

Vostro 3500, SA 3.10.4 not opening

SA (SupportAssist) 3.10.4 application is not opening. It is only buffering but not opening at all. Please try to fix this error. Even I tried to download from Dell website but it is showing error during installation process? Even Dell update application also as been deleted for dell laptop.

5 Practitioner

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2.4K Posts

May 24th, 2022 14:00

Follow this guide from start to end do not miss any steps 

You may find that a few things I am recommending to delete is already deleted from your computer so skip those steps.  

1 Use Microsoft's Installer : 

This step is crucial as Microsoft's uninstaller disables the services as well. Choose SupportAssist and uninstall, Uninstall Dell updates by running the the uninstaller again. If Support Assist doesn't show in List ignore this step. 

Reboot (important) 

  1. Delete following folders and ignore the ones which are already deleted. 

C:/ Program Data/ PCDR 

C:/ Program Data/Supportassist 

C:/ Program Data/Dell/Dell data volt 

C:/ Program Files/ Dell/Supportassist 

C:/ Program Files/ Dell/ Dell data Volt 

C:/ windows/Temp (everything inside the folder 

Remove these Registries 

Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services key.

Delete Dell hardware service, Delete Dell client management service, Delete Dell updates. 

Open device manager > system devices : If you see 2 Dell dala volt devices, please uninstall the second one. 

Reboot 

install SupportAssist 

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