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dell supportassist does not load

I am unable to load and run supportassist on my dell XPS 15 laptop.  I tried uninstall/reinstall, but it still does not load.  My system is under warrantee.

 

Charles

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Re: dell supportassist does not load

Hi @ckausch 

Please tell which version of SupportAssist is installed on your system and try below steps and see if you are able to launch SupportAssist.

  • Open command prompt as admin
  • Run  cd C:\Program Files\DELL\SupportAssistAgent\bin
  • SupportAssistUI.exe launch

 


DELL-Nikhil K
Social Media Support
#IWork4Dell
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