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June 17th, 2018 11:00

support assist

support assist not responding on my dell 2-1 inspiron 15-5578 running windows 10 version 1803.

any one got the instructions for fixing this issue.

6 Posts

June 17th, 2018 11:00

Mine started freezing on launch. Went to C:\Program Files\Dell\SupportAssistAgent\bin\Resources\New-Dell-Logo-White-Small.png and deleted -Small. Should look like New-Dell-Logo-White.png. 

Working now.

1 Message

June 17th, 2018 16:00

Your solution works perfectly.

It makes me wonder how bad the code behind the application must be to fail completely due to an image file name error. 

1 Message

June 21st, 2018 13:00

Worked for me too.

Nice catch.

June 23rd, 2018 08:00

This WORKS...

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