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Access Support Assist Enterprise Web Service

Anyone know how to access support assist enterprise  web service from remote computer please?

is it on a different port? is there a ini file containing  whitelisted sourceips....

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yahac
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RE: Access Support Assist Enterprise Web Service

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RE: Access Support Assist Enterprise Web Service

9090 For opening SupportAssist from the local system

2607 For opening SupportAssist securely (HTTPS) from a remote system

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yahac
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RE: Access Support Assist Enterprise Web Service

2607 was for SupportAssist Server.  With SupportAssist Enterprise the port changed to 5700

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RE: Access Support Assist Enterprise Web Service

thank you 5700 worked for me...2607 did not (perhaps thats the non enterprise version?)

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yahac
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RE: Access Support Assist Enterprise Web Service

2607 was for SupportAssist Server.  There were conflicts when we got to Enterprise so a new port was chosen.  It is in the user guide

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RE: Access Support Assist Enterprise Web Service

For opening SupportAssist Enterprise from the local system the port is 9099.

For opening SupportAssist Enterprise from remote system the port is 5700.

Please review the SupportAssist Enterprise User's Guide which has detailed information in the Network Requirements section.

Thank You.

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