Unsolved
This post is more than 5 years old
14 Posts
1
2440
Cannot delete item in Support Assist as admin
I need to delete a device in Support Assist 1.3 but the option is grayed out even when I am logged in as an administrator.
Any ideas how to fix this?
cameronredux
615 Posts
0
January 3rd, 2018 09:00
I have this same issue in 1.2.0.30.
Any input from Dell on how to delete devices from Support Assist would be appreciated.
slingshotz
11 Posts
0
February 8th, 2018 14:00
Same issue here on version 1.2.1.20. Any updates?
Francisco_M
2 Posts
0
September 30th, 2020 09:00
Same issue in 2.0.50.32
Found answer
https://www.dell.com/community/SupportAssist-Enterprise/Cannot-Delete-Devices-Devices-Changed-IP-to-new-VLAN/m-p/7567218#M11222