as mentioned in the title, the installation here does not end. i left it for hours now and it says that its still downloading and installing..
things i already tried:
- i read almost every thread here, still no luck on how to solve this
- i watched the youtube video of dell support, still no luck
- searched the internet, still no luck
any help is appreciated
sorry for the late reply i startet today to assist the guys from the english forum.
Please deactivate your Firewall during installation and please remove SupportAssist install entries and install it again.
The following steps can be used to uninstall the older build and do a complete clean-up of files from your laptop. From Step 3 onwards, if the mentioned folders are not present in your system, they can be assumed as already cleaned up.
Note: Ignore (x86) in above path, if your system is running a 32-bit OS.
Note:- Incase if your Laptop is running a 32-bit OS, ignore the “Wow6432Node” in the above path.
check if all the System requirements fit:
If yes please check your firewall and Antivir guard.