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Panamera
Copper

SupportAssist "Optimize My System" is not Functioning

Hello. I have an Alienware 17 R4. I reset my device and after that "optimize my system" do not functioning anymore. Its dark and i cannot click on that tool. I tried to open task schedule and run support assist agent but it does not work. What should i do?

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2 Replies

Re: SupportAssist "Optimize My System" is not Functioning

I’m having a similar issue on my Alienware 18 laptop. I click on “optimize my system” and it just hangs at “preparing to optimize”... I have recently reset my system as well.
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stoneyc
Bronze

Re: SupportAssist "Optimize My System" is not Functioning

I had a program installed called reg organizer once I uninstalled it and rebooted optimize my system started working

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