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SupportAssist registration URL

We have a vlan with outbound traffic restricted by our proxy to specific sites. What is the URL for SupportAssist registration?

Thanks.

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RE: SupportAssist registration URL

For SupportAssist registration the URLs are https://apidp.dell.com and https://api.dell.com

Depending on the SupportAssist Product, the would need access to the following URLs

SupportAssist Enterprise

topics-cdn.dell.com/.../supportassist-enterprise-v1.1_support matrix_en-us.pdf

Internet connectivity

The local system must be able to connect to the following destinations:

https://apidp.dell.com and https://api.dell.com — end point for the SupportAssist server hosted by Dell.

is.us.dell.com/.../uploadfile — the file upload server where the collected system information is uploaded.

is.us.dell.com/.../uploadChunk — the file upload server where the collection files greater than 10 MB in size are uploaded.

https://downloads.dell.com/ — for downloading Dell OpenManage Server Administrator (OMSA) and receiving new SupportAssist Enterprise release information, policy files, and product suppor

Support Assist for PCs and Tablets

• Internet connectivity

https://apidp.dell.com

https://api.dell.com

https://is.us.dell.com

https://techdirect.dell.com

https://downloads.dell.com

https://www.dell.com

DELL-Joe B
Social Media and Community Professional
#iwork4Dell

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RE: SupportAssist registration URL

Thanks, Joe. The registration was successful after I added the sites to the proxy.

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