At the moment i am trying to finish configure all my physical servers on SupportAssist but i keep getting the same credential errors on my last 2 servers.
This servers have the same authentication has all the other (user and password) but i cant find a way to solve my problem.
The 2 servers have OMSA 9.2.
One is a PowerEdge R515 and the other is a R200
The error is the following:
Last Device Job status - Last refreshed on Apr 17, 2019 5:38:47 PM
SupportAssist Enterprise is unable to add the device xxxxxx because the device type that you selected is incorrect.
Error Code : SA-0135
this particular error message does not tell you that the credentials are wrong, you simply selected the wrong device type while discovering.
You should choose Server/Hypervisor to get the systems discovered successfully.
Let me know if it worked.
Thanks for your answer, in the SupportAssist Enterprise i have tried to edit the configuration of both physical servers but without any success. Has you can see in the image the device type is grey-out
When i was troubleshooting I found the error code on Dell Page, saying that the code SA-0135 is applied when you have invalid credentials.