Unable to uninstall or upgrade SupportAssist Enterprise v1.2.0.30

I received an email notification to upgrade. When I attempted to start the console and upgrade from inside the console I get a "This page cannot be displayed". I downloaded v1.2.1.20 and ran the installer but get "Error 1714. The older version of Dell EMC SupportAssist Enterprise cannot be removed.". I then tried to uninstall completely using Add/Remove programs and get "Error applying transforms. Verify that the specified transform paths are valid."

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