haris1027
1 Nickel

support assist not responding

whenever i open latest version pf support assist it doesnot respondScreenshot (1).png

28 Replies
grisly
1 Nickel

Re: support assist not responding

Same with me. ..

Dliv
1 Nickel

Re: support assist not responding

Last two days for me it has not worked

travelynnn
1 Nickel

Re: support assist not responding

Mine is not responding either. Now what??

emkayp
1 Nickel

Re: support assist not responding

I ran into this issue today as well.

I think my solution (listed in another thread) may work though. Take a look: https://www.dell.com/community/SupportAssist/Stuck-on-Drivers-amp-Downloads/m-p/6098632/highlight/tr...

Re: support assist not responding

Support Assist not responding on this PC either! Have ran Win10 troubleshooter in hope that could correct the issue. Did not work at all. Notification tells me there are driver updates and one other update. Click the notification and there is no Dell response. Since Support Assist will not fully open I went through Dell Help & Support. There it shows all drivers up to date. It's as if something is caught in a loop. I'm no guru so please help resolve this issue. I count on Support Assist to keep this pc healthy.

Re: support assist not responding


@emkayp wrote:

I ran into this issue today as well.

I think my solution (listed in another thread) may work though. Take a look: https://www.dell.com/community/SupportAssist/Stuck-on-Drivers-amp-Downloads/m-p/6098632/highlight/tr...



Thank you emkayp! Followed your advise and it resolved Support Assist not responding issue. Yes there were 2 listed under Apps. No wonder it wouldn't work. Anyway, thanks again!

Cara44
1 Copper

Re: support assist not responding

Same here

0 Kudos
TadhgG
1 Copper

Re: support assist not responding

I wonder if it could have anything to do with two recent Windows updates?  That's when I started having problems with Outlook, Word, Chrome, and eventually, Support Assist.

0 Kudos
imaduk
1 Copper

Re: support assist not responding

Same problem but the aforementioned fix worked for me as well.  Still 10 minutes of my life I'm not getting back.  You owe me, Dell!

0 Kudos