Start a Conversation

Unsolved

A

1 Message

588

November 3rd, 2019 07:00

supportassist registartion (linux)

I just installed SupportAssist (v2.30.something) on a r815 running deepin linux 15.11 . After installing I logged into SupportAssist but was not prompted with the welcome screen/registration page.  Also The connection ftp and upload tests work but thats it.

I searched the forums and came up with 1 post where the OP had a similar issue and it was  that the Agent Service wasn't running but the solution wasn't described in detail and it was also for windows.  

Any help would be appreciated.

 

Richard

8 Wizard

 • 

47K Posts

November 4th, 2019 05:00

deepin linux is not supported by Dell and Linux support in general is not free.

Dell partners with Red Hat, SuSE and Canonical, and so most of our efforts are focused on these distributions.

Oracle Linux support is also not free.

Dell only supports linux on systems that shipped with linux from dell.

https://www.deepin.org/en/

 

 

 

No Events found!

Top