19761
1 Copper

Encountering issue in Device deletion from DMX array

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Hi

    I am facing issues to delete devices from DMX array.When running the symconfigure commands,I am getting the error in prepare step looged in symapi log "

some configuration Changes can't be done if a SPARE is invoked".I chceked in the array that two drives  was failed and hotspare invok was done .This array is going to retire and we do not want to replace teh disks other than deleting the devices.Please let me know how to complete the delete device task  without repacing the disks.

Thanks

Swarup

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adoc1
1 Copper

Re: Encountering issue in Device deletion from DMX array

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The following might help. PSE can try to remove the hot spare and then recover the drive that dropped (Spin it up). Hopefully the drive will stay up long enough for you to move ahead and make any changes you need from the host.

View solution in original post

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8 Replies
piemac
1 Copper

Re: Encountering issue in Device deletion from DMX array

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Swarup,

I've attached a link to a solution that may be helpful to you.  Hope you find it useful.

Best Regards.

Message was edited by: SymmetrixForumsModerator Removed inaccessible link.

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PaulCork
3 Argentium

Re: Encountering issue in Device deletion from DMX array

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Swarup,

if you contact support PSE may be able to remove the hotspare for a period so you can delete the devices;   This is  not a standard operation, but PSE have been able to do similar for me in the past. 

The procedure I mention may not be possible depending on the state of the hot spare.   PSE will be able to advise better.

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19761
1 Copper

Re: Encountering issue in Device deletion from DMX array

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Hi piemac

   This link is not working.Could u pls check once.

Thanks

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dynamox
6 Thallium

Re: Encountering issue in Device deletion from DMX array

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that link is for EMC employees only.

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Ruel1
1 Copper

Re: Encountering issue in Device deletion from DMX array

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Hi there! You can always ask for a PSE assistance. Maybe they have some workaround to fix the drive problem without replacing it.

hth!

Regards,

Ruel

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adoc1
1 Copper

Re: Encountering issue in Device deletion from DMX array

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The following might help. PSE can try to remove the hot spare and then recover the drive that dropped (Spin it up). Hopefully the drive will stay up long enough for you to move ahead and make any changes you need from the host.

View solution in original post

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Cathy5
1 Copper

Re: Encountering issue in Device deletion from DMX array

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This was resolved by manually removing hotspare by PSE and then the device deleting script continued to run.

In this case, one original drive could not be spinned up but it still works ok as far as device delete is involving. (Device ADD will fail)

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ZepHead1
2 Iron

Re: Encountering issue in Device deletion from DMX array

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Seems this can be flagged as "answered"...?

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