we just got the new VMAX, we installed the SYMCLI on unix server. we assigned the gate keepers from VMAX to symcli servers but when I execute symaccess list logins command on VMAX for any director port, it's giving unable to read masking database error. any suggestions?
You may want to post the command you are running and the error you get.
Check to make sure the access logix flag is turned on. Are the front end directors online or offline? Command may not work if the are offline.
list the directors then pick on to run the command on
symcfg -sid 3314 list -FA all
symcfg -sid 3314 list -FA XX:0 or 1 XX is the director number
look for: Access_Logix(ACLX) : Enabled