web2naseer
2 Bronze

symaccess list logins command error

we just got the new VMAX, we installed the SYMCLI on unix server. we assigned the gate keepers from VMAX to symcli servers but when I execute symaccess list logins command on VMAX for any director port, it's giving unable to read masking database error. any suggestions?

Thank you

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vipinvk
3 Cadmium

Re: symaccess list logins command error

Hi Naseer,

     Please move (right side of the discussion, Actions > Move ) this discussion to Symmetrix Support Forum , where you will get expert to comment on this discussion.

web2naseer
2 Bronze

Re: symaccess list logins command error

Thanks Vipin

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RobertDudley
3 Argentium

Re: symaccess list logins command error

You may want to post the command you are running and the error you get.

Check to make sure the access logix flag is turned on.  Are the front end directors online or offline?  Command may not work if the are offline.

list the directors then pick on to run the command on

symcfg -sid 3314 list -FA all

then run

symcfg -sid 3314 list -FA XX:0 or 1  XX is the director number

look for:   Access_Logix(ACLX)           : Enabled

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Fenglin1
4 Beryllium

Re: symaccess list logins command error

Hi

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Roshan_Raju
2 Iron

Re: symaccess list logins command error

What is the Enginuity and Solutions Enabler version being used?

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sauravrohilla
3 Cadmium

Re: symaccess list logins command error

Are you able to run any command other than symaccess?

regards,

saurabh

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