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February 23rd, 2010 12:00

DSM SA Data Manager service will not start

Hello.

I am having problems with the "Dell OpenManage Server Administrator" on my PowerEdge 2900.
Information does not appear in "system" or "storage manager" (No storage controllers detected). 

I am using version 6.20.
 
I noticed that the "DSM SA Data Manager" service will not start.
 
The event log has the following message:

----
Source:  VsJITDebugger
Event ID: 4096

An unhandled win32 exception occurred in dsm_sa_datamgr32.exe [6460]. Just-In-Time debugging this exception failed with the following error: Either a required impersonation level was not provided, or the provided impersonation level is invalid.
Check the documentation index for 'Just-in-time debugging, errors' for more information.
----

I have tried reinstalling, but no luck.

Any ideas anyone?

Thanks for the help.

793 Posts

February 23rd, 2010 16:00

When you reinstalled OMSA, did you use the Administrator account with full local admin rights?

4 Posts

February 24th, 2010 07:00

No.

So I uninstalled and re-installed using a local admin account.

During the reinstall, I received the following message:

---------------------------
Visual Studio Just-In-Time Debugger
---------------------------
An unhandled win32 exception occurred in dsm_sa_datamgr32.exe [3084]. Just-In-Time debugging this exception failed with the following error: No installed debugger has Just-In-Time debugging enabled. In Visual Studio, Just-In-Time debugging can be enabled from Tools/Options/Debugging/Just-In-Time.

Check the documentation index for 'Just-in-time debugging, errors' for more information.
---------------------------
OK  
---------------------------

Something is amiss somewhere, but I'm not too sure what.

347 Posts

February 24th, 2010 14:00

can you start the dsm_sa_datamgr32 service manually after the reboot is completed, or does that fail too?

347 Posts

February 24th, 2010 14:00

I found this, not good....the last post was on the 11th of this month.

http://social.msdn.microsoft.com/Forums/en-US/vsdebug/thread/a52eb0ae-bcd8-4043-9661-d5fc3aa5167c

4 Posts

February 24th, 2010 14:00

That also fails.

---------------------------
Services
---------------------------
Windows could not start the DSM SA Data Manager service on Local Computer.

Error 1067: The process terminated unexpectedly.
---------------------------
OK  
---------------------------

347 Posts

February 24th, 2010 14:00

ewww. You're going to have to start with basics. keep startup apps from running and see what happens.

4 Posts

February 25th, 2010 13:00

SOLVED! :emotion-1:

Someone had a similar problem:

OMSA fails with LSI 22320 U320 HBA installed

http://lists.us.dell.com/pipermail/linux-poweredge/2008-November/037805.html

 

I have 2 LSI20320IE installed on myr server.

 

So I modified the following file :

"C:\Program Files\Dell\SysMgt\sm\stsvc.ini"

 

Commenting out the LSI driver :

;vil3=dsm_sm_nrsvil

 

DSM SA Data Manager service now load without any problem.

Thanks to all.

1 Message

February 22nd, 2014 04:00

Worked Like a Charm, Thanks a lot :emotion-1:

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