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Eddie_Walton
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[FYI] [FIX] The updates you are trying to apply are not Dell-authorized updates

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If you try to use the F10 Platform Updates option in System Services to update firmware, but get the following error:  "The updates you are trying to apply are not Dell-authorized updates"

 

FIX:  Make sure your server is running a minimum firmware revision for the following two items:

  • iDRAC – at least revision 1.85 or newer
  • Lifecycle Controller – at least revision 1.5.2 or newer

 

***The current Lifecycle Controller Repair package will NOT resolve the  issue, as it only updates the LFC to version 1.5.1, which is too old.

 

The iDRAC is easily updated by using the “Update” option in the iDRAC webpage interface.

 

The Lifecycle Controller can (as of 11/9/12) only be updated in a Windows or Linux environment.  For  ESXi users, you can boot to OMSA Live and apply the LFC .bin update via command line.  Or create a Linux bootable Repository Manager utility.  You CANNOT simply create a custom repository and point the System Services to it.  That won’t work.

Or you can boot to the SBUU/SUU combo, but I have not yet verified if that works.

 

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rvpe
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Re: [FYI] [FIX] The updates you are trying to apply are not Dell-authorized updates

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ok with SBUU/SUU combo. I've used:

cdu_2.1_core_339.iso

OM_710_SUU_FULL_ISO_A00.iso

with success..

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rvpe
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Re: [FYI] [FIX] The updates you are trying to apply are not Dell-authorized updates

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ok with SBUU/SUU combo. I've used:

cdu_2.1_core_339.iso

OM_710_SUU_FULL_ISO_A00.iso

with success..

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timn1
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Re: [FYI] [FIX] The updates you are trying to apply are not Dell-authorized updates

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We've spent the better part of two days trying to update the Lifecycle Manager on our R710's with no success.  As ESXi users, we're gobsmacked a seeming independent system OS now relies on Windows (native) or Linux (native) to update.  We're now faced with having to mess about with Live CD's just to do something that used to "just work" prior to September 2012.  Needless to say, we're less than excited.

Infrastructure Engineer, Network novice, unashamed Dell/EQL fanboy and Crash Test Dummy.

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Eddie_Walton
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Re: [FYI] [FIX] The updates you are trying to apply are not Dell-authorized updates

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Edited 6/17/13 to update firmware links to newest versions.

--------------------------------------------------------------------------------

To update the firmware on your server to the latest versions, you'll first need to update two individual components.  The iDRAC and System Services.

1) Configure your iDRAC for Internet Access (skip to step 2 if this is already done).

a) Reboot server

b) Press CTRL+E during POST when you get the option

c) Scroll down to "LAN Paramenters"

d) Scroll down to IPV4 configuration

e) Configure it for a static IP address

f) Escape all the way out and save your changes

2) Connect to the iDRAC's IP address from Firefox or Chrome (IE often does not work well for these steps due to a 'file upload' issue).

3) Click on "iDRAC" from the left menu.

4) Click on "Update" from the right/top menu.

5) Point the update process to this file:  BDF_1.5.5_BIN-12.usc

http://downloads.dell.com/FOLDER00502596M/1/BDF_1.5.5_BIN-12.usc

6) Allow the update process to begin and finish (takes 5-10 minutes).

7) Now update the iDRAC itself.  Download this file:

http://downloads.dell.com/FOLDER01270825M/1/iDRAC6_1.95_A00_FW_IMG.exe

a) Extract the file

8) Point the update process to the .d6 file extension you extracted.

9) Allow the update process to begin and finish (takes 10-20 minutes).

10) Now you can use all the normal methods to update the remaining firmware on the server.

Eddie_Walton
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Re: [FYI] [FIX] The updates you are trying to apply are not Dell-authorized updates

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You no longer need a Windows or Linux environmen to update the Lifecycle Controller (LCC).  Dell has released a Lifecycle Controller update package that can be applied via the iDRAC web interface.  Please see my second post for more info.

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Eddie_Walton
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Re: [FYI] [FIX] The updates you are trying to apply are not Dell-authorized updates

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Sorry, here is the most recvent Lifecycle Controller f/w file.  Use this one instead of the BDF_1.5.0_BIN-25_A00.usc file listed above.

ftp.dell.com/.../BDF_1.5.5_BIN-12.usc

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Alestan
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Re: [FYI] [FIX] The updates you are trying to apply are not Dell-authorized updates

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Hi Eddie,

Could you re post your latest link?  I cannot download the file.  Thanks!

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Re: [FYI] [FIX] The updates you are trying to apply are not Dell-authorized updates

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Alestan
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Re: [FYI] [FIX] The updates you are trying to apply are not Dell-authorized updates

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That might work.

Eddie,

Can you confirm that file is the correct one?

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Eddie_Walton
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Re: [FYI] [FIX] The updates you are trying to apply are not Dell-authorized updates

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Hi Alestan.  Yes, R.Scottie.Cameron posted the correct file!  

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