Had the same issue, and after searching through numerous blogs, sites, and recommended Docs, the only thing I could think to try next (and what was recommended) was a re-install. After going to Uninstall a program I figured I would run the repair option which worked. Don't know how it became corrupt or non-functioning but this worked. Wish I would have attempted this first before spending hours going down the rabbit hole.
I am having the same problems using OMSA 8.4.
i pushed out the update to about 60 servers through OME, and i am not able to open the OMSA web Interface on any of them after.
OME still have Connection to the servers and does work.
is there any way to run the reinstall from OME?
Thank you for posting this. Which browser you are using to launch the OMSA? Can you please try to launch with Chrome and let us know the behaviour?
We have similar issue with IE browser due to Ciphers.
i have tried both Firefox and IE from another server.
i also tried IE and Chrome locally on a few of the servers With this problem.
IE ESC is disabled.
it was working through IE on a server i manually updated though.
the port 1311 is open and connectible but i do not get any response on it. (even tried connecting with telnet)
when i restart the service the connection to port 1311 closes, but the problem is still there after that.
restarting the servers with this problem does not help either.
i did also try a command to generate a New certificate (omconfig) wich said sucess, but that does not seem to work even on the server i updated manually.
and to be clear, this problem occurs after update from various versons of OMSA both on server 2008 and 2012 + the R2 versions
Thank you for your response. Can you please tell us the JRE version OMSA is using on your server where you are observing this issue?
Please run the following command to get the JRE version:
omreport preferences webserver attribute=getjre
Thanks for providing this. Can you also please provide what is the exact error message or code on Firefox when you see this issue?
Are you seeing the following message ?
Secure Connection Failed
An error occurred during a connection to <ServerName>:1311. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. Error code: SSL_ERROR_WEAK_SERVER_EPHEMERAL_DH_KEY
Also, Please provide us the latest log files from this location so that we can investigate further
i do not get any response in firefox or any other browser, it tries to load the page until i stop the service.
here is the tomcat log file: http://pastebin.com/RuMxFh4y
i did not think to read that log.. (i did check Windows eventlog though!)
as i understand something happened to the keystore.
Thanks a lot for sharing the logs. Looks like keystore password comparison has some issue.
Meanwhile, Can you please do the OMSA repair on one of the servers and see issue disappears?
Aslo share us the log file created in the following path: C:\Program Files\Dell\SysMgt\oma\log
i tried running repair and got an error.
"Error 1316. The specified account already exists"
here is the Upgrade log from when i upgraded OMSA: http://pastebin.com/XNvhPh2n
other than that log there is only omcmdlog and Inventory.xml.1 wich is not empty.
the info in those does not seem relevant (hardware Inventory and user accounts)