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Previous reboot was due to a firmware watchdog timeout.
I use IPMI to monitor one of my R330's and noticed that once in a while it will throw a "failed to run command" error. Upon looking in my iDRAC logs, I was presented with the following:
PSU0800 Power Supply 1: Status = 0x00, IOUT = 0x0, VOUT= 0x0, TEMP= 0x0, FAN = 0x0, INPUT= 0x0. RAC0708 Previous reboot was due to a firmware watchdog timeout. The iDRAC firmware was rebooted with the following reason: watchdog. LOG007 The previous log entry was repeated 1 times. DIS002 Auto Discovery feature disabled.
It will happen randomly around once or twice a week, sometimes more.
| BIOS Version | 2.5.0 |
| Lifecycle Controller Firmware | 2.61.60.60 |
| iDRAC Firmware Version | 2.61.60.60 |
Any help would be greatly appreciated.
edit - Forgot to mention, I also can tell the error is happening due to all the fans spin up at full speed.
DELL-Chris H
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January 7th, 2019 07:00
Junior466,
Would you clarify if you have recently updated the server, or if this issue started after a recent update?
Let me know
junior466
18 Posts
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January 24th, 2019 12:00
By the way, it happened again today and Server Administrator shows this message right around the same time:
Not sure if its related. It is followed by ID 1202.
iDrac shows:
junior466
18 Posts
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January 24th, 2019 12:00
Hi Chris,
Sorry for the late reply. This started recently after installing OMSA on VMware 6.7. It will happen completely at random.
datakiller
2 Posts
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December 31st, 2019 13:00
My R710 shows the same error (every 15min). (fans spin up every 15min, front screen shows nothing during iDRAC reboot)
This didn't start after any update.
I have already replaced the iDRAC, which didn't help.
Discovery and Handshake disabled.
@junior466Were you able to fix your issue? If so, how?
Any help would be appreciated, thanks in advance.
junior466
18 Posts
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June 5th, 2020 14:00
@datakiller I am so sorry but for some reason I never received an alert for your question. I know it’s a bit late but hopefully it will help someone else if they come across it.
I was using a script to pool idrac via IPMI every few seconds and for some reason it didn’t like the interval I had set so I had to increase it and the issue went away. I think I went from 30s to a minute or two.
I hope it helps.
datakiller
2 Posts
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June 5th, 2020 15:00
Hi,
I have something that scans my devices marked as "Servers" every 15min indeed, but the issue just went away (replacing iDRAC didn't help).
I disabled it now, thanks for letting me know
Stay safe.
strongy_p
1 Message
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June 19th, 2020 10:00
my R710 has started doing this any help would be appreciated
Jun 19 18:16:24 192.168.0.28 SysStatus[1622]: 2020 RAC:Previous reboot was due to a firmware watchdog timeout.
Firmware Version = 2.92
System Model = PowerEdge R710
System Revision = II
System BIOS Version = 6.6.0
OS Name = VMware ESXi 6.0.0 build-10719132
iDRAC6 Enterprise
OpenManage 9.1.0
Watchdog Information:
Recovery Action = None
Present countdown value = 478 seconds
Initial countdown value = 480 seconds