xgonzalo
1 Nickel

R610 fan noise back after reboot

Jump to solution

Hi everybody, please help... I don't know what to do anymore.

Since I bought some R610 units I've been trying to make the server less noiser and 2 weeks ago I've though that I nailed it.. but no.

I have managed to update the server idrac firmware to version 1.96, right after I updated the firmware the fans stepped down from 8000 RPM to 4500 RPM, and that was exactly what I needed.

Today I needed to reboot the machine and guess what.. when I rebooted the server the fans went back to 8000 RPM.

Please someone knows what happened? I have no idea, google isn't my friend this time. 

0 Kudos
5 Replies
Highlighted
xgonzalo
1 Nickel

RE: R610 fan noise back after reboot

Jump to solution

Just to confirm:

I have updated the firmware again, just to see if the fans spin down after the update and it did... fans back to low RPM:

~# ipmi-sensors -g fan
ID | Name | Type | Reading | Units | Event
38 | FAN MOD 1A RPM | Fan | 5640.00 | RPM | 'OK'
39 | FAN MOD 2A RPM | Fan | 5640.00 | RPM | 'OK'
40 | FAN MOD 3A RPM | Fan | 5640.00 | RPM | 'OK'
41 | FAN MOD 4A RPM | Fan | 5760.00 | RPM | 'OK'
42 | FAN MOD 5A RPM | Fan | 5640.00 | RPM | 'OK'
43 | FAN MOD 6A RPM | Fan | 5880.00 | RPM | 'OK'
44 | FAN MOD 1B RPM | Fan | 4440.00 | RPM | 'OK'
45 | FAN MOD 2B RPM | Fan | 4440.00 | RPM | 'OK'
46 | FAN MOD 3B RPM | Fan | 4440.00 | RPM | 'OK'
47 | FAN MOD 4B RPM | Fan | 4440.00 | RPM | 'OK'
48 | FAN MOD 5B RPM | Fan | 4440.00 | RPM | 'OK'
49 | FAN MOD 6B RPM | Fan | 3960.00 | RPM | 'OK'
64 | Fan Redundancy | Fan | N/A | N/A | 'Fully Redundant'

Update process:

# ./bmcfwul -i=/root/firmimg.d6

iDRAC6 Firmware Upgrade Utility Version: 1.4.02.117
Copyright 2009 Dell Inc. All Rights Reserved.
Firmware Version Current Image
iDRAC6 ................... Firmware Version 1.96.01 1.96.01
Bootloader version 1.13.7 1.13.7

Detecting USB Device ... OK
Copy file status: 100 percent
Uploading Firmware Image OK

Firmware update status: 100 percent

Checking new firmware version
iDRAC6 Image
Firmware Version 1.96.01 1.96.01
Bootloader version 1.13.7 1.13.7

Firmware updated successfully

I can't believe guys, I want to believe that I don't have to update the firmware each time I reboot the machine.. do I?

0 Kudos
Moderator
Moderator

RE: R610 fan noise back after reboot

Jump to solution

Hello

When the RPMs are running high check to see what the temperatures are. Also, check to make sure all of the memory, hard drives, and processors are detected without errors.

Also, after the restart try restarting the DRAC rather than updating the firmware to see if that causes the RPMs to go down. racadm racreset will restart the iDRAC.

Thanks

Daniel Mysinger
Dell EMC, Enterprise Engineer

Get support on Twitter @DellCaresPRO

0 Kudos
xgonzalo
1 Nickel

RE: R610 fan noise back after reboot

Jump to solution

Daniel,

When the fans are running high, the server chassis temp is 25, like it is when the fans are running low as well. Also, no problems detected when I reboot the machine, it's just that the fans values get reset.

But the good news is that restarting the idrac nailed it!! So what you suggested actually got the fans down again.. I'd like to understand what happened though, as sysadmin I can't work with solutions that work but I have no idea why.

0 Kudos
Moderator
Moderator

RE: R610 fan noise back after reboot

Jump to solution

But the good news is that restarting the idrac nailed it!!

When the server is restarted the iDRAC/BMC loses communication with the system BIOS until it completes POST. During that time it will run all of the fans at maximum. It sounds like the iDRAC/BMC is not re-establishing that connection to the system BIOS correctly until it is restarted.

If there is any USB device attached to the server then disconnect it and test again. If the issue still persists then remove any add-on cards and test again. If the issue still persists then the iDRAC express and possibly the system board should be replaced. The most likely cause of the problem in my opinion is cache on the iDRAC express. If you have the same model server available to swap parts from then you can swap the iDRAC express to test.

Thanks

Daniel Mysinger
Dell EMC, Enterprise Engineer

Get support on Twitter @DellCaresPRO

0 Kudos
xgonzalo
1 Nickel

RE: R610 fan noise back after reboot

Jump to solution

Thanks Daniel, I wil try that, sounds like a cache thing to me too, when I test it I will update here too.

0 Kudos